Chrome extension issues
- Make sure the extension is enabled in chrome://extensions.
- Try refreshing the page or restarting Chrome.
- Another extension may be conflicting. To isolate it:
- Open chrome://extensions.
- Disable every extension except Bravo.
- Try Bravo again and check whether the issue still happens.
- If the issue stops, go back to chrome://extensions and re-enable extensions one at a time. Test Bravo after each one to identify the conflicting extension.
If you find the conflicting extension, email humans@bravo.ai and tell us which one it is. We can coordinate with the other team on a fix.
Updating the extension
Chrome auto-updates extensions in the background, usually within a few hours. To pick up a new version sooner:
- Restart Chrome. It checks for extension updates on launch.
- Or trigger an update manually. Open chrome://extensions, toggle Developer mode on in the top-right, then click Update at the top of the page.
- Last resort: uninstall Bravo, then reinstall from the Chrome Web Store.
Getting logged out frequently
Usually caused by an ad blocker blocking cookies from *.bravo.ai. Configure your ad blocker to allow them. Bravo does not serve ads.
AI responses slow or stuck
- If just one message: cancel it via the stop button and retry.
- If all messages: check your internet connection. Public wifi sometimes blocks streaming.
- Close and reopen the sidebar. Messages time out after ~15 minutes.
Reporting bugs
- If there's an issue with a specific message, click the flag icon on that message and add a note about what went wrong.
- You can also tell Bravo directly — it'll forward your feedback straight to the team.
- Or email humans@bravo.ai.